INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we strive to ensure that the product you receive matches the image displayed on our website. However, please note that there may be slight variations in color or details due to screen settings and lighting during photography.

Where can I view my sales receipt?

You can view and download your sales receipt from your account dashboard after logging in. The receipt is also emailed to you upon successful completion of your purchase.

How can I return an item?

To initiate a return, please visit our "Returns and Refunds" page for detailed instructions and our return policy. You can also contact our customer service for assistance and guidance through the return process.

Will you restock items indicated as “out of stock?”

We make every effort to restock popular items that are marked as "out of stock." However, availability is subject to demand and product availability. Keep an eye on the product page for updates on restocking or feel free to reach out to our customer service for more information.

Where can I ship my order?

We offer nationwide shipping within Pakistan. During the checkout process, you can select your preferred shipping address or add a new address if required. Please ensure you provide accurate and complete shipping details to avoid any delays.

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